How do I care for my yarn?
It is recommended to handwash your yarn/ finished object and lay flat to dry.
What do you use to dye your yarn?
Each skein of yarn is hand dyed with professional acid dyes and treated with wool care after, for a perfect finish. As each batch is dyed by hand, there can be slight colour variations between each batch, so if you wish to purchase more than one skein for your knitting or crochet project, or require a different base, please get in touch and we will ensure each skein is from the same batch, and/or on the base required. Please also note that while we do our best to accurately capture the colour of the yarn in the picture, the colours may slightly differ due to variations in monitors and screens.
What do you use on your hook handles and nostepinne's?
All of our handles are sanded to as fine a finish as possible using a secret mix of beeswax and natural minerals, its a bit like the Colonel's 11 secret herbs and spices at KFC only less tasty.
Am I able to get a custom order?
Absolutely, all you need to do is send a message through owl mail and we will complete as soon as possible. Alternatively email us at email@example.com with your request and we will try to fulfill this order for you.
What yarn bases do you use?
We have a variety of bases all with their own snazzy nicknames. For reference please see the list here for all available bases;
75% SW EF Merino 25% Mulberry Silk 4ply - Falkor's Gift
80% SW Merino 10% Cashmere 10% Nylon 4ply - Princess Jasmine
85% Merino 15% Cashmere DK - Aladdin's Heart
100% Baby Alpaca - Puppypaca
100% SW Merino 4ply - Cloud 9
100% SW Polwarth 4ply - Kiwi Delight
100% SW Merino DK - Autumn Nights
85% SW EF Merino 15% Nylon 4ply - House Elf Liberty
75% SW EF Merino 20% Nylon 5% Lurex 4ply - Stardust Magic
75% SW Merino 25% Nylon DK - Winter Soldier
75% SW Merino 25% Nylon 4ply - Summer Blush
85% SW Merino 15% Nylon 4ply Mini - Baby Elf
75% SW EF Merino 20% Nylon 5% Lurex 4ply Mini - Stardust Mini Magic
70% Linen 30% Cotton Lindy Chain - Basket Case
100% Delux Organic Cotton 4ply - Kinky Cottonbud
75% SW Merino 25% Linen 4ply - Farmhouse Rock
90% SW Merino 10% Linen 4ply - Cottage Dreams
Are payments secure?
Yes, all our payments are either conducted through Paypal or Wiz payments which have secure payment systems. We don't take any details ourselves and will never hold any personal information regarding your banking.
What currency do you deal in?
We live in Australia so we deal with Australian Dollars. We'd take Monopoly money, but the value is a bit low.